Terms and Conditions ("Terms")
Last updated: Jan 6, 2019
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.greatcanadianroadshow.com website (the "Service") operated by Great Canadian Roadshow ("us", "we", "our", or “GCR”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
When creating an account, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Great Canadian Roadshow. Great Canadian Roadshow has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that GCR shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation, if you breach the Terms. All provisions of the Terms, which by their nature, shall survive termination, including, without limitation to, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms, which by their nature, shall survive termination, including, without limitation to, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please discontinue the use of our Service.
Evaluation KitItem Description:
When requesting an evaluation kit on our website, you will be prompted to fill out an information form. You will also receive a printed version with your package requesting a subset of the same information.
You must verify the following information prior to any evaluation kit being processed:
You are at least 18 years of age.
The government issued identification that you provided on our website is true and correct.
You are the rightful owner of any property sent and have full authority to sell it.Determining the Price of Your Precious Metal Items:
As outlined in our “What We Pay” page, our valuing process is based on two major factors:
Rarity or Collector’s Value:
This is based on our internal database and fair market value. This will always have a value higher than that of the precious metal content. Primarily used in numismatic coins and brand name jewellery.
Precious Metal Content:
This is based on the precious metal price for each respective metal (i.e. gold, silver, platinum, etc.) on www.kitco.com and is based on a combination of the purity of the precious metal and total weight. Great Canadian Roadshow has the right to make weight deductions for stones and other non-precious metal items attached to jewellery and other items.
Note: Any jewellery item that is received in a way that requires extraordinary effort to evaluate, we reserve the right to estimate the calculation of purity and weight on the items.
Note: We do not provide any written appraisal. Offers are based on fair market evaluations and are also on behalf of collectors and trend prices, in some cases, based on the discretion of Great Canadian Roadshow.
Insurance and Loss Guarantee:
When using our shipping labels, you are automatically insured for $100. This only applies for products on route from you to us. If you require additional insurance, please contact us at 1-800-746-0902 and speak to a customer representative. We will be able to apply additional insurance to your order for a very reasonable rate, approximately $10 per $1000 insured. Please note, any items that are returned from GCR to the client, for whatever reason, will automatically qualify for up to $50,000 of insurance coverage. We cannot provide this for incoming packages as we have not yet determined the true fair market value of the item. In the event of an insured loss, the insurer will either (a) replace your items with goods of like type, quality, and condition or (b) reimburse you up to the fair market value of the items.
All liability is removed when shipping items to GCR with a label OTHER THAN the pre-paid shipping label that was provided to you by Great Canadian Roadshow. We DO NOT accept liability for any items while in transit or in possession of any party other than us, including, without limitation, any delivery service (Canada Post, FedEx, UPS, etc.) or “carrier” (DHL etc.). Weight and Size Policy: All of our pre-paid labels in our evaluation kit are a default package size of 9”x6”x2” and a default package weight of 740g. We find this is an adequate size for gold or silver jewellery, coins, paper money and other small items like watches. If your evaluation kit requires a different box size or weight, please contact a customer service representative at 1-800-746-0902 and we will provide a custom label for your kit.
The Offer Process:
After processing and evaluating your kit, you will be notified via e-mail and on your account that an offer is pending your approval. If we have not received a response within 3 business days of our initial offer, we will give you a courtesy phone call to notify you personally. We will continue to try to get in contact with you via phone and e-mail. If you do not respond within 10 business days of our initial offer being sent, you will accept the offer by default to your preferred payment method chosen on your account.
If you wish to reject our offer, you must call a customer service representative at 1-800-746-0902 so we can determine the best method to return your items to you. All packages sent from GCR back to our client will automatically be insured for up to $50,000 and some may require a signature upon delivery. Upon completion of this delivery, GCR assumes no further liability as to the loss of items. If there is a change of address, please notify GCR immediately. We will not be responsible for any loss if the carrier is unable to deliver to your address on file, which will have been confirmed by you.
GCR is happy to offer 3 methods of payment for a quick and easy transaction.
Cheque –We will send a cheque through letter mail to your shipping address on account within 24 hours of the offer being accepted. The cheque must be payable to the name associated with your account. Please allow 3-5 business days for this option. This is our default payment method.
Email Money Transfer – We will issue an EMT within 24 hours of your offer being accepted. Please note, there is a limit of $10,000 that can be sent per day. Payments may require multiple e-transfers.
PayPal™ - Payment will be issued within 24 hours of an offer being accepted. If you have not selected a payment method, our default option (cheque) will automatically be chosen.
As many of our purchases are on behalf of collectors, we are unable to provide returns for any item(s) once an offer has been accepted.
Best Price Guarantee:
Great Canadian Roadshow will offer industry leading and accurate payouts for your gold, silver and platinum items. If you receive an offer that is higher than ours from any competitor, provide us with the purchase quote showing a similar current stock price of gold, silver or platinum (within 1%) - and we guarantee that we will beat that offer by an additional 5%-10%. Please note, this offer does not apply to Bullion or Gold coins, where the initial offer exceeds 90% of the precious metal value.
We are so confident in our service that we also provide an opportunity to earn more money by referring our services to your friends, family and colleagues! On your account page, you can access your “referrals” section. Simply enter the e-mail of the person you wish to refer. They will be sent an e-mail and prompted to create an account. Upon an evaluation kit being accepted by a referred client, the referrer will instantly be given an offer of $50 that they can claim within their account. For every 5 successfully referred clients, receive an additional $200 bonus to your account!
Electronic Communication and Signature:
You consent to receive communications electronically from our Company. Specifically, you agree and consent to be contacted by us, our agents, employees, and affiliates through the use of email, phone and letter mail. You can opt-out of any e-mail marketing at your discretion, however, you will not be able to opt-out of transactional related e-mails.
You indemnify GCR for any and all claims, lawsuits, investigations, judgements, liens, liabilities, obligations, disputes and damages arising out of any transaction with GCR and regarding any non-compliance with our Terms and Conditions policy.
Limitation of Liability:
By agreeing to these terms and conditions, you understand that:
Incoming packages from you to GCR cannot be insured for more than $100 by default, as per the “Insurance and Loss Guarantee” Section in #3.
- Additional insurance can be purchased for a very reasonable rate. GCR is not liable for any damages or loss if you use a shipping label that is not provided by our company, Great Canadian Roadshow
We will not be liable for (1) any monetary, incidental, indirect, punitive or other similar type of damages, including but not limited to, lost income, revenue, profit or opportunity or any other theory of liability; (2) any claims, demands, actions for any claim brought by your insurance carrier as well as on behalf of your insurance carrier.
Except for what is provided within these terms and conditions. we will not assume liability, whether arising in connection to a transaction, use of our service, our website or any material provided by us, the loss of any merchandise, or for any other reason, including but not limited to, our own intentional, accidental or negligent acts or omissions
Contact Us If you have any questions about these Terms and Conditions, please contact us via:
Mail: Attn: GCR Kit
B01A-14 Prince Arthur Avenue,